Contact

Use this form for product questions, home-growing projects, laboratory or recurring orders, and DESS inquiries. Include the medium, bottle size, quantity, and timing when relevant.

We usually respond within 3-5 business days. You can also email jmathieu@senviron.com.

Shipping and order support

Orders usually ship within 1-3 business days. We ship to all U.S. states. This is a dispatch estimate, not a delivery estimate. Contact us with shipping-cost or delivery questions before ordering.

Report damaged or leaking bottles and other order concerns to jmathieu@senviron.com. Include your order number and a description of the issue.

DESS inquiries

DESS is available by inquiry as a separate sample-preservation product, not a growth medium. Tell us the volume and quantity you need so we can confirm sizes, pricing, and availability.

Biocracy is a DBA of Sentinel Environmental.